Whistle Blowing Policy

When in doubt which makes us believe that or has reasonable grounds to believe in good faith that there is an act of dishonest or not transparent or there is a violation of the code of conduct regarding the following matters:

• 1. Policies, regulations, rules, requirements or rules

• 2. Good Corporate Governance Policy and business ethics

• 3. Laws, Government requirements

• 4. Use of confdential information for personal gain

• 5. Malpractice

• 6. other matters not specifed This may damage the Company and its subsidiaries' reputation, image and assets.

• Personnel of the company and subsidiaries at all levels have a duty to report clues and complaints when witnessing the event or having reasonable grounds for suspicion when wrongdoing is found or inappropriate


• For outsiders and/or stakeholders, the Company and its subsidiaries are open to whistleblowing and complaints against the Company and its subsidiaries through the Company’s whistleblowing and complaint channels and its subsidiaries


• Chief Executive Offcer and internal audit department or the person assigned is responsible for reporting clues and complaints and the progress of fact-fnding to the Board of Directors and Chair man of the Audit Committee.

• Whistleblowers and/or complainants can choose to remain anonymous. If it is seen that the dis closure will cause insecurity or cause any damage, however, the company has a policy to keep information and the details of the whistleblower and/or the complainant will be kept confdential and will be disclosed only to those involved in the fact-fnding investigation as necessary. and damages of whistleblowers and/or related persons.


• Whistleblowers and/or those who cooperate in the investigation, if there is a condition that they may not be safe or may suffer damages can request to the Company and/or its subsidiaries to request that the Company and/or its subsidiaries can determine appropriate protection measures.


• The Company and its subsidiaries do not have a policy to demote, punish, or cause a negative effect on employees who refuse to commit an offense or corruption, even if that action will make the company and its subsidiaries lose business opportunities.

• In the event that the respondent holds a position lower than the Chief Executive Offcer, submits a complaint to the Chief Executive Offcer. The Chief Executive Offcer must collect complaints and the results of such complaints to report to the Chairman of the Audit Committee every year.


• The Company assigns the Internal Audit Department or other suitable agencies to carry out preliminary screening in order to investigate preliminary information before presenting to the audit committee and the Board of Directors to appoint a fact-fnding committee to take further action.


• An appointed investigative committee will investigate the facts and proposing solutions to the audit committee and the Board of Directors to consider the penalties.


• The investigative committee must manage to keep the investigation confdential and taking into account the safety of all parties involved and must not disclose any information unless authorized


• The investigative committee has the right to access information, documents and individuals to complete the investigation as assigned.


• The investigation committee should consist of representatives from 3 parties as follows:
  
  
  • (1) Human Resource Management Department
  
  
  • (2) Department of affliation of the whistleblower or complaints
  
  
  • (3) Representative from Audit Department or Legal Department or Accounting Department

The Company has established channels for receiving clues and complaints. It must specify the details of the complaint or whistleblowing along with the name, address and telephone number that can be contacted by sending to the following channels:

• (1) Suggestion and Complaint Box


• (2) Notify via post at
  
• Respondents holding positions below Chief Executive Offcer to Chief Executive Offcer, Thai Eastern Group Holdings Public Company Limited, No. 171 Moo 2, Khao Sok Sub-district, Nong Yai District. Chonburi 20190
• Respondent’s position from Chief Executive Offcer up to the Chairman of the Audit Committee, Thai Eastern Group Holdings Public Company Limited, No. 171 Moo 2, Khao Sok Sub-district, Nong Yai District. Chonburi 20190


• (3) notify via e-mail and telephone
  
• In the case that the respondent is a person whose position is lower than the Chief Executive Offcer


• - chalerm.k@thaieasterngroup.co.th
• - whistleblower@thaieasterngroup.com
• - contact phone 038-168541-55 ext. 622 or (092) 248 0805


• (4) In the case where the respondent is a person holding a position from the Chief Executive Offcer upwards
  
  • - prawit.k@thaieasterngroup.co.th
  • - Contact phone (081) 813 0471



The complainant can make a complaint or can report clues through more than one channel, if the complainant reveals himself/herself, the Company will notify the result of the action and more details on the complained matter or notify clues to know later.